Frequently Asked Questions


What is DeskCharms?

DeskCharms is a gifting service based in Westerville, Ohio, specializing in themed gift boxes designed to appreciate, encourage, and charm recipients. Each box is thoughtfully curated with unique items and personalized touches.

Do you offer personalization?

Yes! All DeskCharms gift boxes include free personalization. You can add a custom message or name to make your gift extra special.

Is shipping included?

Absolutely. We offer free shipping within the United States on all orders.

Can I place a bulk or corporate order?

Yes, we welcome bulk and corporate orders. DeskCharms has experience working with businesses for employee appreciation, client gifts, and special events. Please contact us to discuss your needs.

What is your return policy?

We do not accept returns or exchanges. However, if there is an issue with your order, please reach out to us, and we'll be happy to assist you.

How can I contact you?

You can reach us via our contact form on the website or by emailing heather@deskcharms.com.

Do you ship internationally?

Currently, we only ship within the United States.

How long will it take to receive my order?

Orders are typically processed and shipped promptly. Delivery times may vary depending on your location, but we strive to ensure timely delivery for all our customers.